At Waypoint Traveler, we strive to provide exceptional travel planning services tailored to your unique desires. We understand that sometimes plans change, and flexibility is key. To ensure fairness to all our clients and maintain operational efficiency, we kindly request adherence to our cancellation policy.

Policy Overview:

1. Notification: If you need to cancel or reschedule your appointment, please inform us at least 24 hours in advance. This allows us to offer your slot to another traveler and helps us manage our schedule effectively.

2. Late Cancellations: Cancellations made less than 24 hours before the scheduled appointment time may incur a cancellation fee. This fee compensates for the time allocated to your appointment that could have been offered to another client.

3. No-Shows: Failure to attend a scheduled appointment without prior notification will be considered a no-show. No-shows may be subject to a fee and could influence future booking capabilities.

4. Rescheduling: We are more than happy to help you reschedule your appointment to a more convenient time, subject to availability. Please contact us as soon as possible to make arrangements.

5. Exceptions: We understand that emergencies happen. If you need to cancel or reschedule last minute due to an unforeseen emergency, please let us know. We will do our best to accommodate your situation.

How to Cancel or Reschedule:

Please contact us via phone at (757) 903-7988 to cancel or reschedule your appointment. Include your name, appointment date and time, and a brief note if rescheduling.

Acknowledgment:

By booking an appointment with Waypoint Traveler, you acknowledge that you understand and agree to our cancellation policy. This policy helps us ensure that we can continue offering the best possible service to all our clients.

Thank you for your understanding and cooperation. We look forward to helping you plan your next unforgettable journey.